⭐ Important points (exam-critical)
- ⭐Distinguish notice, circular, memo, minutes — each has a specific format.
- ⭐Demi-official letters — semi-formal between officers.
- ⭐Avoid jargon and clichés; use plain English (Plain English Movement).
- ⭐Vocabulary section: synonyms, antonyms, one-word substitutes (rote learn ICAI list).
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